ELVA. Terms of Service

Last updated: 11 August 2026

These Terms of Service ("Terms") govern your use of the ELVA. mobile app and related services ("ELVA", "the app"). ELVA is operated by Elevar Studios Ltd, a company registered in England & Wales (company no. 17275546), registered office 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom ("we", "us").

By creating an account or using the app, you agree to these Terms. If you do not agree, do not use ELVA.

1. The Apple end-user licence (EULA)

ELVA is licensed, not sold, to you. Your licence to use the app is Apple's Standard Licensed Application End User License Agreement, available at https://www.apple.com/legal/internet-services/itunes/dev/stdeula/ ("Apple EULA"). These Terms are additional to the Apple EULA. If there is any conflict about the software licence itself, the Apple EULA governs; for everything else (the service, subscriptions, conduct, disclaimers), these Terms govern.

You acknowledge that these Terms are between you and us only, not with Apple, and that Apple is not responsible for the app or its content.

2. Who can use ELVA

You must be at least 17 years old to use ELVA. By using the app you confirm you meet this age requirement and can form a binding contract.

3. What ELVA is, and is not

ELVA helps you reflect and build daily habits by interacting with an AI persona of "your future self." That persona is generated by artificial intelligence. It is not a real person, and its responses may be inaccurate or incomplete.

ELVA is for personal motivation and self-reflection only. It does not provide medical, psychological, mental-health, financial, legal, or other professional advice, diagnosis, or treatment. Nothing in the app is a substitute for advice from a qualified professional. Never disregard or delay seeking professional advice because of something ELVA generated. If you are in crisis or may be a danger to yourself or others, contact your local emergency services or a qualified professional immediately.

You are solely responsible for any decisions or actions you take based on content generated in the app.

4. Your account

You are responsible for keeping your login credentials secure and for activity under your account. Tell us promptly if you believe your account has been compromised. You can delete your account and associated data at any time from Profile → Delete account.

5. Subscriptions, free trial and billing

ELVA offers an optional paid subscription that unlocks the full feature set.

• Plans: a recurring monthly subscription, at the price shown in the app at the time of purchase.
• Free trial: where offered, a free trial converts to a paid subscription unless you cancel before the trial ends.
• Auto-renewal: monthly subscriptions renew automatically until cancelled. Your payment method is charged through your Apple ID at the start of each period. To avoid being charged, cancel at least 24 hours before the end of the free trial or the current billing period.
• Managing & cancelling: purchases are processed by Apple, and you manage or cancel them in your Apple ID settings (Settings → your name → Subscriptions). Cancelling stops future renewals; the current paid period runs to its end.
• Refunds: purchases are handled by Apple and are subject to Apple's refund policy. Refund requests are made to Apple, not to us.

Prices may change; we will give notice of changes in line with Apple's rules, and changes do not affect a period you have already paid for.

6. Acceptable use

You agree not to: use ELVA for any unlawful purpose; attempt to break, probe, or overload our systems or rate limits; reverse-engineer or copy the app except as the Apple EULA or law allows; resell or commercially exploit the service; or submit content that is illegal or infringes others' rights.

7. Your content and our content

You keep ownership of what you write in the app. You grant us a limited licence to process your inputs solely to operate ELVA and generate your personalised content (see our Privacy Policy). We and our licensors own the app, its design, and its underlying technology; these Terms do not transfer any of those rights to you.

8. Disclaimers

The app is provided "as is" and "as available" without warranties of any kind, to the fullest extent permitted by law. We do not warrant that the app will be uninterrupted, error-free, or that AI-generated content will be accurate, reliable, or suitable for your purposes.

Nothing in these Terms excludes or limits liability that cannot be excluded under the laws of England & Wales (including liability for death or personal injury caused by negligence, or for fraud).

9. Limitation of liability

To the fullest extent permitted by law, we are not liable for indirect or consequential loss, loss of profits, or loss of data arising from your use of ELVA. Subject to section 8, our total liability to you for any claim is limited to the greater of the amount you paid us for ELVA in the 12 months before the claim, or £100.

10. Termination

We may suspend or end your access if you materially breach these Terms or use the app in a way that risks harm to other users or our systems. You may stop using ELVA and delete your account at any time.

11. Governing law

These Terms are governed by the laws of England & Wales, and the courts of England & Wales have exclusive jurisdiction, except that if you are a consumer resident elsewhere you may also benefit from mandatory protections of your local law.

12. Changes to these Terms

We may update these Terms from time to time. Material changes will be notified in-app or by updating the "Last updated" date above. Continuing to use ELVA after a change means you accept the updated Terms.

13. Contact

Elevar Studios Ltd admin@elevarstudios.co.uk Registered office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom

The live version of these Terms is hosted at https://elevarstudios.co.uk/terms.